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Working in health care has proven an 'epic' opportunity

RICHMOND — Angela Lewis, an Epic Credentialed Trainer with the Innovation Center, is  August Reid Health Ambassador.

Lewis is in her fourth year at Reid and in her first year as a trainer for the system’s new Epic medical record system that launched in March. After more than 16 years working in retail grocery, she started her Reid Health career in patient registration before moving into her training role.

“Angela consistently displays great courtesy to those she serves with a willing attitude, professional respect, and great enthusiasm for learning, teaching and trouble-shooting alike,” said one nominator.

“Her style of teaching is entertaining and effective,” said another. “She was incredibly patient with folks who were struggling and helped them in a way that made them feel encouraged.”

She has a business management degree from Indiana Wesleyan, and obtained varied experience in retail including conducting training for staff. After more than 16 years of work – much of the time for Marsh – both Lewis and her husband, Matthew, began new careers at nearly the same time when both started at Reid Health within months of each other. Matthew works as a manager of professional billing in patient financial services.

“In retail, you work seven days a week. Both of us made a conscious decision to look for jobs that spoke to us instead of to our budget,” Angela said. They both found that in their relatively new careers with Reid Health.

A native of Connersville, Angela has an 18-year-old son, Christian Heath, who recently left for military basic training; and Owen Lewis, who is going into the seventh grade in Connersville this fall.

“I sincerely have never worked somewhere before with such a willing group of managers to help you develop both personally and professionally,” she said. “It’s authentic.”

When not teaching other employees or handling impromptu questions about the medical record system at work, she enjoys yard sales, auctions and flea markets, some of them online. Otherwise, she says she is known for simply enjoying being able to sleep. “When someone asks my favorite vacation spot, the answer is always the same – my bed.”

-- Provided by Reid Health